- Starting salary up to £28,500 per annum with uncapped bonus potential (£7,000+ per annum).
- Monday to Friday 8:00am-6:00pm with 1 in 2 Saturdays 8:00am-1pm.
- Fantastic career prospects with a long-standing local car dealer group.
Reporting to the Service Manager and working alongside another Vehicle Service Advisor, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, also achieving the company objectives and targets. You will greet customers in to the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role the successful Service Advisor candidate would need to have prior or present experience working as a Vehicle Service Advisor or similar within the motor industry and be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Overall you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Kerridge DMS system would be highly advantageous but is non-essential). Liaising with manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is essential though.
What's in it for you? For your hard work as a Vehicle Service Advisor our client is offering...
- Starting salary up to £28,500 per annum pending experience
- Performance related bonus scheme of £7,000+ per annum.
- 30 days annual leave (including the bank holidays).
- Workplace pension scheme.
- Access to brand accredited training and genuine career development and progression.
- Fantastic career prospects with a long-standing local car dealer group.
- Working hours from 8:00am-6:00pm Monday to Friday with 1 in 2 Saturdays 8:00am-1:00pm.
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